Troubleshooting

ClickUp workspace or lists not visible

• Disconnect and reconnect ClickUp from Settings → ClickUp.

• Ensure your ClickUp account has permission to view the workspace and lists.

Preview returns no data

• Make sure the selected list has at least one task.

• Check your field mappings; unassigned placeholders will appear empty.

Images not appearing

• Verify the mapped field is an attachment or image URL.

• Try using original image size or smaller fixed dimensions.

Dates look wrong

• Add a timezone transformer before the date transformer and re‑preview.

Document won’t attach to task

• Ensure the automation is Active and you have write permissions on the task in ClickUp.

Still stuck?

• Contact support at [e-mail]